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International Shipments
GM3DLAB ships to Italy, Europe, the United Kingdom, the United States, Canada, and many other countries worldwide.
Europe
Standard shipping: starting from €14.90,
Estimated delivery: 3-5 business days from shipment,
United Kingdom
Standard shipping: €17.90,
Estimated delivery: 3-5 business days from shipment,
United States and Canada
Standard shipping: €39.90,
Estimated delivery: 5-8 business days from shipment,
Upon shipment, you will receive a tracking code to monitor your order in real-time. -
Production Times\ Secure Packaging
Each product is made to order using 3D printing.
Preparation times may vary based on the product type, size, and level of customization required.
Most items are prepared within 1-3 business days.
Customized products may require additional time.
Orders are processed from Monday to Friday, excluding public holidays.
Our goal is to ensure the highest quality at every stage of production.Every order is carefully checked and protected before shipping.
We use durable and appropriate packaging materials to minimize the risk of damage during transit and ensure the product arrives in the best possible condition. -
Returns & Refunds
Customer satisfaction is a priority for us.
Right of Return
You can request a return within 14 days of receiving your order.
To be accepted, the product must:
Be returned in its original condition.,
Include its original packaging.,
Show no signs of use, damage, or alterations.,
Return shipping costs are the responsibility of the customer.
Refund
Once the returned product is received and verified, the refund will be processed using the same payment method used for the purchase.
Crediting times may vary depending on the payment circuit used.
Customized Products
Made-to-measure or customized products cannot be returned, except in the case of manufacturing defects or damage found upon delivery.
Damaged Items
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery, attaching:
Order number,
Photos of the product,
Photos of the packaging,
Our team will analyze the issue and find the quickest possible solution.